Discover what our guests have to say about their unforgettable stay at Novotel Mexico City Santa Fe
Staff
Based on 540 reviews
Location
Based on 540 reviews
Breakfast
Based on 540 reviews
Cleanliness
Based on 540 reviews
Comfort
Based on 540 reviews
Free WiFi
Based on 540 reviews
Facilities
Based on 540 reviews
Value for money
Based on 540 reviews
Paid WiFi
Based on 540 reviews
Daniela
What guests loved:
Already evaluated (I made two bookings for my colleague and myself)
Areas for improvement:
No problem
Jose
What guests loved:
Overall very well despite being under construction.
Areas for improvement:
The gym, despite being small, did its job.
Ingrid
What guests loved:
All was good in general just the kitchen and the morning staff in the breakfast unorganized, I wanted 1 hour for my breakfast and I couldn’t enjoyed it at the restaurant
Oliver
What guests loved:
It is one of the best hotels to stay in Mexico City. I stayed here several times already.
Lone
What guests loved:
Location is decent--not for tourist sights, but if you need to be in CDMX for work, you probably will want to stay in Santa Fe, The fitness center was decent, and the wifi was good. People were fri...
Areas for improvement:
No complaints.
Abalona
What guests loved:
The reception staff were welcoming and professional. The hotel seemed clean, had good security, and a restaurant for breakfast. Easy to order Uber, as well.
Areas for improvement:
The towel rack in the shower was so high, that I couldn´t reach the towels. I had to use the small face towels after my shower, instead. Also, when I googled hotels near my friend´s restaurant in ...
Lodigiani
What guests loved:
The location and the room was honestly really good! It felt like a good place to stay! Besides, a very good amount of restaurants and other places are really nearby!
Areas for improvement:
It seems like the place hasn’t had a good amount of maintenance. The pools floor is horrible and almost scary enough it would break, it was almost like if the floor was inflated. The pool was a really...
Izak
What guests loved:
breakfast was very good , the gym and the swimming pool, the room is large and comfortable, the cleaning. The location near the plaza and offices.
Areas for improvement:
only 1 elevator was working..
Anonymous
What guests loved:
Room was pretty neat, it had everything we needed.
Areas for improvement:
The pool had too many chemicals on it, wasn’t able to stay in too long because my skin started itching, not fun.
Anonymous
What guests loved:
Very clean. They provide you with anything you need. Staff is very friendly, helpful and accommodating.
